Built for US online stores

The quiet layer behind every customer signal.

Tallymoss is AI operations coverage for every customer signal — so small teams can respond with care without living in their inbox.

Merchant-approved controlsAlways-on monitoring
Operations pulse
Your store, at a glance.
Live
Signals sorted today184

Delivery exception needs you

1 case escalated · 12 min ago

Shipping questions handled

42 approved replies · 96% confidence

Next reportTomorrow · 8:00 AM

Coverage, without the noise

One calm system for the conversations that keep your store moving.

Tallymoss turns scattered customer moments into a clear operating picture: what can be handled, what needs a decision, and what deserves your attention now.

01
Support inbox
Sort the routine from the truly urgent.
02
Order status
Catch delivery friction before it becomes churn.
03
Customer voice
Spot the patterns hiding in reviews.

From signal to resolution

Practical automation, with a human hand on the wheel.

Your store keeps its voice and its judgment. Tallymoss takes on the repeatable work and makes the exceptions impossible to miss.

01

Listen everywhere

Tallymoss watches support email, order questions, and reviews around the clock.

02

Decide with context

It identifies sentiment, urgency, and the next best response for each signal.

03

Act inside your guardrails

Draft or send replies using the controls your store approves.

Tallymoss daily report

Monday, October 14

The short version

Customers are asking about delivery windows. Your response time stayed steady.

184

signals reviewed

42

replies handled

3

risks to watch

Delivered to your inbox every morning

A better morning briefing

Start the day knowing what changed overnight.

Each daily report distills customer themes, response activity, unresolved risks, and emerging operational patterns into the few things worth knowing.

Less dashboard time. More decisive action.

Make room for the work that matters

Let Tallymoss keep watch. You keep building the store.

Tell us where customer operations feel heaviest. We’ll show you what a little more coverage could look like.

Talk to Tallymoss