Coverage, without the noise
One calm system for the conversations that keep your store moving.
Tallymoss turns scattered customer moments into a clear operating picture: what can be handled, what needs a decision, and what deserves your attention now.
From signal to resolution
Practical automation, with a human hand on the wheel.
Your store keeps its voice and its judgment. Tallymoss takes on the repeatable work and makes the exceptions impossible to miss.
Listen everywhere
Tallymoss watches support email, order questions, and reviews around the clock.
Decide with context
It identifies sentiment, urgency, and the next best response for each signal.
Act inside your guardrails
Draft or send replies using the controls your store approves.
Tallymoss daily report
The short version
Customers are asking about delivery windows. Your response time stayed steady.
184
signals reviewed
42
replies handled
3
risks to watch
A better morning briefing
Start the day knowing what changed overnight.
Each daily report distills customer themes, response activity, unresolved risks, and emerging operational patterns into the few things worth knowing.
Find the gaps between customer signals and the responses they deserve.
A focused review of how your store hears customers, decides what matters, and checks that replies are consistent, useful, and still receive human attention.
Customer-signal coverage
See which conversations your current process can and cannot surface.
Response review
Examine how teams review replies before they move on to the next task.
Tell us where your store's customer operations feel heaviest.
Make room for the work that matters
Let Tallymoss keep watch. You keep building the store.
Tell us where customer operations feel heaviest. We’ll show you what a little more coverage could look like.
Request a merchant operations audit